Online Lessons Policies

Updated August 2015

1. GENERAL INFORMATION

A. Weekly online private lessons are offered in 30, 45 or 60-minute sessions, depending on the student’s age/level.

2. PIANO LESSONS

A. Students are asked to sign in to their Skype/Google+ account about 5 minutes prior to their lesson time (to ensure the internet connection is working properly) and have all required materials and books close by. Signing in late will be the student’s loss; lessons cannot be lengthened as other students are scheduled in sequence.

B. To discuss student progress or concerns, parents are welcome to contact the teacher any time via email or phone.

3. PRACTICE & HOMEWORK

A. Students are advised to practice five days per week on a well-maintained instrument. Acoustic pianos should be tuned once a year.

B. During the first lesson, students will discuss with the teacher how much time should be devoted to practicing on a daily basis. This time may increase as the lessons progress. It is recommended that beginners practice about 10-15 minutes daily.

C. It is the responsibility of the student to arrive online prepared for his/her lesson. This includes having all required materials and books and having completed all homework. Parents need to make sure their child has everything needed before signing in to Skype/Google+.

D. All written homework is to be completed and sent to the teacher at least 2 days prior to the lesson.

4. MATERIALS

A. Students are recommended to keep all books and materials in one place so nothing is forgotten when arriving online for a lesson.

B. At the close of each lesson, the teacher will send the student a list with the assigned pieces and practice suggestions for the week. It is important that parents take the time to look at this email every week to ensure they are aware of their child’s practice assignments as well as any other information that the teacher needs to communicate.

1. Older/advanced students are welcome to record their own practice notes during the lesson.

C. Student books and materials will need to be purchased by the parents. The teacher will give information to the parents regarding which books to purchase, where and when to purchase books, etc.

D. Any books or sheet music borrowed from the studio must be returned at the end of the academic year or upon the teacher’s request.

5. CALENDAR & SCHEDULE

A. Private weekly online lessons begin in September (Labor Day week) and finish mid-June. New students are welcome to begin lessons at any point throughout the academic year.

B. The tuition rates are determined based on 38 weekly private online lessons (September to June). Tuition rates will be modified for new students beginning lessons at a later point throughout the academic year.

1. Recital fees will be added to the tuition based on the student’s location.

C. The teacher does not teach during the week of Christmas, the week following Christmas, and the week of March Break.

D. If the teacher requires a lesson off due to illness, teacher workshops or vacations, regular lessons will continue the week following. Two weeks are reserved at the end of the academic year to compensate for these instances if necessary.

6. TUITION & PAYMENT

A. Students have the option of paying tuition in one of the three following methods.

1. 10 equal monthly installments: Postdated checks are to be dated for the 1st of each month from September through to June.
2. 2 large equal installments: Postdated checks are to be dated for September 1st and February 1st.
3. 1 large installment: Payment is due September 1st.

B. A $25 fee will be charged for returned checks.

C. The teacher reserves the right to adjust fees at the beginning of each new academic year.

D. The annual non-refundable postage fee is $10. This fee covers the cost of postage for any items the teacher needs to mail to the student (i.e. exam slips, music books, etc.)

  1. The fee will be adjusted for families with more than one student.
  2. Students are required to pay the difference of additional postage costs if necessary.

7. MAKEUP LESSONS

A. If a lesson is cancelled by the student, the teacher will make an effort to accommodate a makeup at a mutually suitable time before the next week’s lesson but this cannot be guaranteed.

1. Please give the teacher at least 24 hours advance notice regarding any known upcoming absences (i.e. school trips, vacations, doctor’s appointment, etc.) so the lesson can be rescheduled. If less than 24 hours notice is given, a makeup lesson will not be granted.
2. In the case of an emergency (i.e. death of family member, hospitalization, etc.) where a suitable makeup lesson is not available, the student will be refunded for that lesson up to 2 lessons annually.

C. Please be courteous to the teacher by giving at least 24 hours advance notice regarding any known upcoming absences (i.e. school trips, vacations, doctor’s appointment, etc.).

D. If the student does not arrive online for a lesson (having given the teacher no previous notice), no makeup will be granted.

E. No further extension will be applied if a student/parent cancels a scheduled makeup.

8. DISCONTINUING LESSONS

A. By signing up for lessons, the student is purchasing a time slot from the teacher. Students who have enrolled for lessons are expected to complete the full year of scheduled lessons (September through June).

9. PARENT PARTICIPATION

A. Parents are encouraged to be supportive and active in practice at home. Taking time to sit in on practice sessions at home is a great way for parents to show an interest in what their child is doing, while making sure instructions are being followed correctly.

B. The teacher will be in contact with each family throughout the year if any problems arise and to keep parents updated on their child’s progress.

1. Report cards will be mailed at the end of each month (September through June) to update parents on their child’s progress and, if needed, inform them of specific areas that need more attention (i.e. theory assignments, practicing, remembering to have music books ready)

10. LESSONS, EXAMINATIONS & STUDIO EVENTS

A. Piano and theory instruction will be given during each lesson. Sight reading, transposition, harmonization, vocalization, improvisation and aural training will be covered regularly as well.

B. Students are welcome to participate in theory and/or practical examinations. These opportunities require additional entry fees. The homework assigned and practice required on a weekly basis will prepare each student for examinations. A piano examination gives the student a feeling of great accomplishment when completed. It also sets a goal for students, which is rewarding in that more can be accomplished throughout the year.

C. Each year, the studio schedules a number of events for students who take lessons at the studio. Do not hesitate to discuss these events with the teacher if you would like to participate alongside local students.

1. Studio Classes: These classes are provided for 4-6 private students of similar ages/levels to promote student camaraderie and to reinforce concepts taught during private lessons. Studio Classes differ from one to the next but could include any of the following: theory, history, craft, performance, rhythm or listening skills and snack.
2. Studio Recitals: Performing in a formal recital setting is an exciting opportunity for students to present their hard work and improvement over the year in the presence of family and friends.

i. The Christmas Recital is held the first Sunday in December.
ii. The Nursing Home Recital is held in February at Bobier Villa, Dutton.
iii. The Spring Recital is held the first Sunday in June.

11. SUMMER MONTHS

A. During the summer months, students are encouraged to practice. Lessons will be provided only upon the student’s request. Students may take weekly lessons (8 in total).

B. Students may participate in a summer camp organized by the teacher. Some examples: Music Theory Boot Camp, Musical Olympics, Music History Blast From the Past.

C. Tuition and payment for weekly summer lessons and/or summer camp will be discussed with the teacher closer to summer months.

12. COMMUNICATION

A. There are many great ways to stay informed regarding studio news and events!

1. Studio Newsletters: Please watch for studio newsletters and other occasional emails. Newsletters announce dates of studio events, feature practice tips, etc.
2. Studio Website: Visit www.charlottespianostudio.ca to find teacher contact information, current studio policies and procedures, copies of previous studio newsletters, and much more.
3. Facebook Page: Students and parents are welcome to join the studio’s Facebook page. “Liking” the page allows students to interact with the teacher and other students while maintaining the privacy of each student’s Facebook profile.

B. The best way to contact the teacher is via email but phone calls are also welcome. The teacher encourages students to be in contact during the week if they have questions regarding their repertoire or other matters.

C. Should the student’s contact information change at any time throughout the year, please make that information available to the teacher.